Returns and claims fraud

Detect AI-Manipulated Evidence in Refund and Damage Claims

Flag AI-generated and AI-edited photos in returns, refund and damage claims within seconds, in your browser or inside your claims workflow, before a refund is issued.

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Upload an image or paste a URL. No signup required.

3 of 3 checks left

Pick an image to check Drag & drop an image here

or

JPEG, PNG, WebP or GIF, up to 10 MB

Got a video? See the AI video detector. Got a song? See the AI music detector.

Rated #1 by WebsitePlanet · Featured in Forbes, CBC & The Telegraph

BatchPaid plans

Check up to 5 images at once, from files or a list of URLs.

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Investigate online Where this image appears online, and any fact checks
Paid plans See plans
Real check, not published
Crushed Delivery Box (ChatGPT edit)
Crushed Delivery Box (ChatGPT edit) No. 26602
Detected method
ChatGPT (4o)
Analyzed
November 7, 2026

AI edit (made with ChatGPT) of a photo by Aurelijus Valeiša, CC BY 2.0. Checked with its AI label removed.

99/100 AI score on our ChatGPT fake, label removed100/100 Human score on a real crushed parcel20 Photos per API call

Our own test

Same Item, Two Checks

We faked the damage with ChatGPT and removed its AI label, the way a messaging app does. The fakes still came back AI-generated.

Box photo: Aurelijus Valeiša, CC BY 2.0, label blurred. Takeout photo: Vishnu Chandra, CC0. The damage is our AI edit.

For your team

What You Get

Detects AI-manipulated evidence

Photos made or edited with AI chat apps such as ChatGPT, even with the AI label removed.

Fits your process

In the browser, the Chrome extension, or your support tool by API.

Built for manual review

A flag for your team, never an automatic refusal. Results stay private.

The short answer

How to Tell if a Refund Photo Is AI

Check the photo for AI, and treat a likely AI result as a reason to look closer, not as proof.

  1. Check

    Check the photo for AI

    ChatGPT and Gemini redraw the whole picture, so their fakes show.

  2. Ask

    Ask for a short video

    Taken now, showing the item, label and damage.

  3. Compare

    Compare with what you shipped

    AI fakes get packaging, labels and branding wrong.

  4. Decide

    Let a person decide

    Never refuse a refund on a score alone.

Already happening

AI Fakes in Real Refund Claims

A spill that never happened

A Dubai café caught an AI photo in a delivery refund claim. Gulf News

Cracked screens that were not

A viral crack photo was rated AI and traced to the maker's own photos. Gulf News

Crabs that had not died

A refund paid on an AI video; police found the fake. China Daily

Retailers estimate 9% of returns are fraud

US retailers' own estimate. NRF, 2025

Beyond the score

Know Why It Was Flagged

On paid plans.

Images and videos

Contextual analysis

Looks at what is happening in the picture, and can flag edits a score misses.

Contextual analysis Likely AI-generated

The video is likely AI-generated, based on maximum scores from our detection model and physical motion glitches.

Detection modelOur detection model assigned a 99% AI score to every checked frame across the nine-second video sequence.

  1. The frame at 0:060:06

    The puppy steps through the green shutter with impossible physics.

  2. The frame at 0:080:08

    The dog's rear leg warps as it walks across the narrow sill.

The real analysis of the Sora clip. Like any single signal, it can be wrong.
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Use cases

For Anyone Who Pays Out on a Photo

Ecommerce returns

"Arrived damaged" and "wrong item" claims.

Marketplace sellers

Buyer damage photos on eBay, Etsy or Vinted.

Food delivery

Spilled, raw or spoiled orders.

Parcel claims

Crushed boxes and broken contents.

Chargebacks and first-party fraud

Evidence a buyer sends with a dispute.

Claims and loss prevention

Every claim photo, by API: 20 per request.

FAQ

Questions About AI Refund Photos

Get started

Check the Next Claim Photo Before You Refund

5 credits a month with an account. For a team or a high volume of claims, talk to us about the API.

Or read the API docs to plan an integration.